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How To Become A Professional Secretary

...the examination. IAAP suggests that candidates set aside 5-10 hours per week of study time for a period covering 4-6 months. Step 5: Maintain Certification The CAP credential expires after five years. To maintain the title, certified secretaries must earn 60 re-certification points within that 5-year period. These points...

How To Become A Professional Clerical Worker

...your title. Receptionists answer phones and direct visitors, data entry keyers enter numerical information into databases, and adjustment clerks handle complaint calls from customers and vendors. Additionally, the U.S. Bureau of Labor Statistics reports that clerical workers undertake office logistics tasks, such as putting information into computers, answering customer...